What are cookies?
We also use other tracking technologies like web beacons (sometimes called “tracking beacons” or “clear gifs”) and local storage. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our websites or opened an email that we have sent them.
Cookies help us to operate our websites and services, enhance and customise your experience across our websites and services, perform analytics and deliver advertising and marketing that is relevant to you.
Third party cookies enable third party features or functionality to be provided on or through our websites and services, such as advertising, interactive content and analytics.
What cookies do we use?
In the tables below you can see a description of each cookie that we use, what it does and when it expires.
|Language||We save a string in order to show the website and related services in the user selected language (e.g. we save in the cookie “en” for English)||168 hours of user inactivity|
|SW-Token||We use a token which allows the platform to recognize the user when he came back to the website||When the user explicitly does the logout or automatically after 48 hours of inactivity|
|SW-User||We store the user data locally that allows the platform to recognize the user and be authenticated into the service||When the user explicitly does the logout or automatically after 48 hours of inactivity|
|Country-switched||We store this cookie to remind if the client has specified the region preference.||When the user explicitly does the logout or automatically after session ends|
We also use Google Analytics and HotJar to monitor how our website is used. Both Google Analytics and Hotjar collects information anonymously and generates reports detailing information such as the number of visits to the system, where visitors generally came from, how long they stayed on the system, how do they behaive and which pages they visited. Google Analytics and Hotjar places several persistent cookies on your computer’s hard drive. These do not collect any personal data. If you do not agree to this you can disable persistent cookies in your browser. This will prevent Google Analytics, Hotjar or any other third party cookie from logging your visits.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the relevant social media sites (Twitter, Facebook and LinkedIn) will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
How can you control cookies?
To change your cookie settings, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer hard drive.
You can manage your cookie settings by following your browser’s instructions. Here are some links that might be of assistance:
- Google Chrome
- Microsoft Internet Explorer
- Mozilla Firefox